Returns & Exchanges
At VAPE PENS FOR, we stand behind our electronics with a 30-day satisfaction guarantee. If your device is defective or you are unsatisfied with your purchase, we offer a streamlined return and exchange process to ensure your hardware needs are met.
Return Process
- 1.Initiate a Return Request
Contact our support team with your order number and a brief description of the issue to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the electronic device in its original packaging, including all charging cables, manuals, and accessories that were included in the initial shipment.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund or ship out a replacement unit within 3-5 business days.
